CREATE COMFORT FOR INTERIOR DESIGNERS PRIVACY POLICY

Welcome and thank you for visiting createcomfort.net (also referred to as “the Create Comfort for Interior Designers website”, or the “Site” incl. “Create Comfort for Interior Designers, “we,” “us,” “our”). This Privacy Policy sets out your use of the provided Create Comfort for Interior Designers website features and other services when you visit or shop at the Site or at one of our retail or showroom locations. This Privacy Policy outlines that Create Comfort for Interior Designers will never sell your information or provide it to a Third Party for any reason. The current version of this Privacy Policy is indicated above. We refer to “Services” throughout this Privacy Policy, referring to any of our retail locations, website content, the products available for purchase on the Site or in-store, and any other services accessible via the Site or our retail locations. In order to provide these Services, we collect and process personal information and data. This Privacy Policy constitutes a legally binding agreement and governs the use of the Site, including purchasing any products through the Site, and how Create Comfort for Interior Designers may collect, use, store and disclose personal information that we obtain through or from individuals who:

  1. Visit, access or use the Site; or
  2. Visit or shop at one of our retail locations and use our in-store activities and POS; or
  3. Clicking on or selecting “accept” or “agree” when presented with the Terms and Conditions on the Site; or
  4. Register a user account on the Site; or
  5. Use the Site or purchase any products through the Site
  6. Upload content to the Site or communicate directly with us

Create Comfort for Interior Designers has created this privacy statement to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.createcomfort.net. If you find this privacy policy unacceptable at any time, you must immediately leave this website.

We respect your privacy. Any information we collect from you, including your email address, will be used to send you the information you have requested. We will not give or sell your personal information to any unaffiliated third party. If you give us your email and permission to send more information, you may opt out of receiving any additional email messages at any time by unsubscribing from our email list.

Your privacy is important to us. If you have any questions, comments, or concerns regarding our Privacy Policy, please contact us at b2b@createcomfort.com

INFORMATON GATHERING

We use your IP address to help diagnose problems with our server and to administer our website by (1) identifying which parts of our site are most heavily used (2) tailoring site content to user needs, and (3) generating aggregate statistical reports. We do not link IP addresses to anything personally identifiable. This means that user sessions will be tracked, but the users will remain anonymous.

You need not provide Create Comfort for Interior Designers with personally identifying information (e.g., name, telephone number, email address, city, and/or state of residence) as a condition of using our site. However, your failure to provide certain personally identifying information when asked will prevent certain website features from functioning or prevent Create Comfort for Interior Designers from effectively responding to specific requests. Therefore, the website will collect only that personally identifying information you affirmatively provide in response to a direct request.

WHAT INFORMATION DO WE COLLECT? 

We use a Third-Party solution to gain a general understanding of your location in order to present a better user experience. This Third-Party can only geolocate using a Zip Code Prefix or Postal Code FSA level; if you are international, this Third Party can only identify which country you are from.

  • Log Data When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
  • Device Data We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
  • Personal Information 

You may supply us with information such as: 

  • Identifying information such as your name, address and/or telephone number(s)
  • Your email address
  • Your location information
  • Social media profiles
  • Your payment information
  • Your IP addresses
  • Content of reviews and emails to us
  • Images and videos collected or stored in connection with Create Comfort for Interior Designers
  • Information and documents regarding identity
  • Reviews and photos. You may submit a review or upload photos, videos, and other content. We possess this information if you choose to upload it or submit a review. Please be aware that if you use this functionality, the photos, videos, and other content that you post, which may contain personal information, may be viewed by other users of the Site.

OUR LEGAL BASES FOR PROCESSING YOUR INFORMATION

We will process your personal information lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal bases for doing so.

These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:

  • it’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us);
  • it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests;
  • you give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); or
  • we need to process your data to comply with a legal obligation.

Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).

We don’t keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.

OUR COLLECTION AND USE OF YOUR INFORMATION

We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:

  • to enable you to customize or personalize your experience of our website;
  • to contact and communicate with you;
  • for internal record keeping and administrative purposes;
  • for analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms;
  • to run competitions and/or offer additional benefits to you; and
  • for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you; and
  • To comply with legal obligations in certain cases

EXAMPLES OF INFORMATION COLLECTED

You provide information to us when you:

  • Search or shop for products or services on our website;
  • Add or remove an item from your cart, place an order, or otherwise use Create Comfort for Interior Designers Services;
  • Download, stream, view, or use content on a device or through a service or application on a device;
  • Provide information in your Account or Profile;
  • Configure your settings, provide data access permissions for, or interact with a Create Comfort for Interior Designers;
  • Communicate with us by phone, email, or otherwise;
  • Complete a questionnaire, leave a product or service review, or a contest entry form;
  • Upload or stream images, videos, webinars, or other files form our website; or
  • Use our hashtags on your social media channels.

OUR DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES

We may disclose personal information to:

  • third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
  • our employees, contractors and/or related entities; and
  • third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you.

INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

The personal information we collect is stored and processed where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.

Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction’s privacy laws.

YOUR RIGHTS AND CONTROLLING YOUR PERSONAL INFORMATION

Choice and consent: By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this privacy policy. If you are under 16 years of age, you must have, and warrant to the extent permitted by law to us, that you have your parent or legal guardian’s permission to access and use the website and they (your parents or guardian) have consented to you providing us with your personal information. You do not have to provide personal information to us, however, if you do not, it may affect your use of this website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or products and services.

Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party.

Correction: If you believe that any information that we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

Notification of data breaches: We will comply laws applicable to us in respect of any data breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

COOKIES

Cookies are delicious. A cookie is a file which enables our site to identify a visitor. The cookie is saved in your device (e.g smartphone, tablet or desktop computer) in order to identify you when you return to the site. We use so-called session cookies which are temporarily stored in the memory of your device in order to facilitate your use of moeshome.com or moeshome.com/ca. By setting your device to allow cookies, you agree to receive cookies from moeshome.com or moeshome.com/ca. You have the option to decline cookies and you can also withdraw your consent to receive the use of cookies on your device. Doing so may cause create-cozy.com to malfunction during your visit.

BUSINESS TRANSFERS

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.

LIMITS OF OUR POLICY

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.

CHANGES TO THIS POLICY

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

If we make a significant change to this privacy policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended privacy policy.